bdt3 Privacy Policy & Data Protection

1 What Types of Information We Collect

bdt3 may collect the following types of information:

• Identity Information: Name, date of birth, national ID number (for KYC verification).
• Contact Information: Email address, mobile number.
• Financial Transaction Information: Details related to bKash, Nagad, and Rocket accounts (for transaction processing purposes only).
• Account Activity Information: Login history, gaming activity, betting history, bonus usage records.
• Technical Information: IP address, browser type and version, device information, cookie data, session logs.
• Communication Records: Details of communications with our support team via live chat or email.

2 How We Collect Information

bdt3 collects information in the following ways:

• Information Provided Directly: When you register, create a profile, verify your account, or contact us.
• Automatically Collected Information: Site usage patterns are recorded through cookies, web beacons, and other tracking technologies.
• From Transaction Processing Platforms: Limited information received from payment service providers as needed to confirm payments.
• From Identity Verification Services: For identity verification in compliance with applicable regulations.

3 Purposes of Using Information

The collected information is used for the following purposes:

• Creating, managing, and verifying accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Detecting fraud, preventing money laundering, and ensuring security.
• Improving our service quality and developing new features.
• Sending relevant promotional information and bonus offers with your consent.
• Fulfilling legal and regulatory obligations.
• Monitoring play patterns to ensure responsible gaming.
• Providing customer support via live chat and email ([email protected]).

4 Sharing Information with Third Parties

bdt3 does not sell your personal information or transfer it to third parties without authorization. Information may be shared in the following limited circumstances:

• Payment Service Providers: Minimum necessary information to complete transactions via bKash, Nagad, and Rocket.
• Identity Verification Partners: Trusted third parties for completing KYC verification.
• Game Software Providers: Partners such as Pragmatic Play, Spribe, and JILI to ensure technical services — under strict confidentiality agreements.
• Law Enforcement Agencies: Where legally required or upon request from legitimate authorities.
• Fraud Prevention Services: For detecting and preventing suspicious activity.

5 Data Storage & Security

bdt3 has implemented industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transfers are secured with SSL/TLS encryption.
• Secure Servers: Data is stored on secure, controlled servers.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Audits: Our systems undergo regular security audits.
• Password Protection: Passwords are stored as encrypted hashes — never in plain readable form.

Data retention period: Determined based on legal obligations and business requirements. Even after an account is closed, information may be retained for a defined period in compliance with applicable regulations.

6 Cookie Policy

Cookies and similar tracking technologies are used on the bdt3 website. Cookie types and purposes:

You can disable non-essential cookies through your browser settings. However, doing so may limit some functionality.

7 User Rights

As a registered user of bdt3, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction if your information is inaccurate.
• Right to Erasure: In certain circumstances (where there is no legal obligation to retain it), you may request deletion of your information.
• Right to Restrict Processing: You may request that we limit how your information is used for specific purposes.
• Right to Withdraw from Marketing: You may opt out of promotional communications at any time.
• Right to Data Portability: You may request your information in a structured, commonly used format.

To exercise these rights, contact our support team at [email protected] or via the live chat on the website. We provide support in Bengali and English 24/7.

8 Identity Verification & Age Confirmation

The minimum age to use the bdt3 platform is 21. We may request identity verification (KYC — Know Your Customer) at the time of registration and for financial transactions above a certain amount.

• National ID or passport details are used for verification.
• This information is stored solely for verification purposes and is protected under strict security measures.
• If verification is not completed, withdrawal access may be temporarily suspended.

9 Protection of Minors

bdt3 is very mindful about protecting minors from gambling. We do not intentionally collect personal information from anyone under the age of 21. If we become aware that a minor has provided us with their information, that information will be deleted immediately and the associated account will be closed.

10 Responsible Gaming & Use of Information

We use information about your gaming activity to ensure responsible gaming. This includes:

• Identifying unusual or problematic gaming patterns.
• Responding to requests for self-exclusion or limit-setting.
• Proactively reaching out to users who may need support.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Steps in the Event of a Data Breach

In the event of a data breach, bdt3 will take the following steps:

• Promptly notify affected users about potential risks.
• Identify the source of the breach and take immediate remedial action.
• Improve security measures to prevent such incidents in the future.
• Notify law enforcement agencies where applicable.

12 Third-Party Integrations

Our platform integrates third-party game software and payment gateways. These third parties have their own privacy policies and may process information independently. bdt3 is not responsible for the data management practices of these third parties. However, we only work with partners who comply with industry standards.

13 Policy Changes & Updates

bdt3 reserves the right to change this privacy policy at any time. For significant changes:

• A notice will be published on the website.
• Registered users will be notified by email.
• Continued use of the service after changes will be considered acceptance of the new policy.

We recommend that users review this page periodically.

14 International Data Transfers

bdt3's servers and systems may be located in various countries. Even when your information is transferred internationally, we ensure that such transfers are completed with adequate protection in accordance with the standards of this privacy policy.

15 Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

Our support team will process your request as quickly as possible. Additional verification may be required for requests related to identity verification.